Introduction

Welcome to Azalea Bespoke Lifestyle. These Terms and Conditions govern your use of our website and interaction with our products and services. By accessing or using our website, you agree to comply with these Terms. Please read them carefully before using our site or placing an order. 

1. Use of the Website

By using our website, you agree to: 

• Provide accurate and complete information when filling out any forms or making inquiries. 
• Use the website only for lawful purposes and not engage in any activity that disrupts its operation or security. 
• Not copy, reproduce, distribute, or exploit any content from this website without prior written consent from Azalea Bespoke Lifestyle. 

We reserve the right to restrict or terminate access to the website if we believe your use violates these Terms. 

2. Products and Services

Azalea specializes in custom-made, handcrafted furniture designed to your specifications. 

• Product images on the website are for reference; actual finishes, colors, and textures may vary due to natural materials and craftsmanship. 
• All bespoke orders are made to order and are non-refundable once production begins. 
• Prices and availability are subject to change without prior notice. 

3. Orders and Payments 

• Orders are confirmed once an advance payment is received. 
• The remaining balance must be cleared before delivery or dispatch unless otherwise agreed in writing. 
• We accept payments via bank transfer, UPI, or other approved digital modes. 
• Azalea reserves the right to cancel an order in case of non-payment, incorrect information, or unforeseen circumstances. In such cases, any eligible refund will be processed as per our Refund Policy. 

4. Delivery and Installation

• Delivery timelines are shared at the time of order confirmation but may vary due to material availability or external factors. 
• Shipping and installation charges, if applicable, will be clearly mentioned during order confirmation. 
• Customers are responsible for providing clear access for delivery and installation. 
• Any additional handling or re-delivery due to restricted access or incomplete site readiness may attract extra charges. 

5. Intellectual Property 

All content on this website—including text, images, graphics, and designs—is the property of Azalea Bespoke Lifestyle and protected under applicable copyright and intellectual property laws. 
You may not use, reproduce, or modify any material without written permission from Azalea. 

6. Limitation of Liability 

While we strive to provide high-quality products and services, Azalea is not liable for: 

• Minor variations in color, grain, or finish due to natural materials. 
• Any indirect, incidental, or consequential damages resulting from the use or inability to use our website or services. 
• Delays or issues caused by factors beyond our reasonable control, such as transportation delays, natural calamities, or third-party service failures. 

7. Warranties and Care

• Each product comes with specific care instructions to ensure its longevity. 
• Warranty, if applicable, will cover manufacturing defects only and not damages caused by misuse, improper handling, or natural wear and tear. 
• Claims under warranty must be supported by proof of purchase and relevant documentation.

8. Third-Party Links 

Our website may include links to third-party websites for your convenience. Azalea is not responsible for the content, privacy policies, or practices of such external sites. 

9. Changes to Terms 

Azalea reserves the right to modify or update these Terms at any time without prior notice. The revised version will be effective from the date it is posted on the website. Continued use of the website after updates constitutes acceptance of the revised Terms. 

9. Governing Law 

These Terms and Conditions are governed by the laws of India, and any disputes shall fall under the jurisdiction of the courts in Mumbai, Maharashtra. 

11. Contact Us 

For any questions, clarifications, or concerns regarding these Terms and Conditions, please contact us at: 

Azalea Bespoke Lifestyle
Address: Woodrow, 16-17, Veera Desai Rd, near Empire Studio, Industrial Area, Andheri West, Andheri, Mumbai, Maharashtra 400053

Email: info@azalealifestyle.com